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When you board one of our Sureline buses just place your SmartRider card on the bulls eye symbol on top of the ticket machine and state your destination and type of ticket that you require (single or return). You will then be issued with a ticket and the amount of money on your SmartRider card will be deducted by the amount of your bus fare less 10%. Your ticket will also show the amount of value remaining on your SmartRider card. You can recharge your SmartRider card by paying the driver at anytime you board one of our buses – you can recharge your SmartRider card by either £5, £10, £15, £20, or £25. If you are unfortunate enough to either lose or have your SmartRider card stolen please let us know as soon as possible so that we can hotlist your SmartRider card to prevent any further use by an unauthorised user. In this situation we are also prepared to issue you with a refund of the unused value on your SmartRider card subject to you being able to produce a bus ticket purchased with your SmartRider card within 48 hours of you notifying us that your SmartRider card has been lost or stolen. There is, however, an administrative charge of £5 should you ever require to be issued with a replacement SmartRider card. Click here to download the application form. To view the application
form you will need to use Adobe Reader. For
further information please telephone 01305 823039
or write to :- | |